If I have a problem on my trip, who do I contact?

If you have any issues during your travels, or are dissatisfied in any way, get in touch with your local consultant right away using your Holiders account. Alternatively, you can call your local consultation on the number you were provided with prior to your trip. It is your local consultant’s job to provide you with constant assistance and support for the duration of your entire trip. As we choose only the best, your local consultant will do everything possible to sort out any issues you might have along the way.

In addition, you can contact our Customer Care Team through our contact form here.

If you taken out an insurance policy with Generali and have questions about insurance, please contact their Support Team directly on 1 (+39) 06 8716 5150.

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